As tenderly as we nurture our Alchemilla and Achillea collections, we approach the care of your personal data with equal dedication. This policy outlines how Herbaceous Plant (herbaceousplant.com) cultivates trust through responsible data practices.

1. The Data We Gather

Like carefully selecting perennials for our garden, we only collect essential information:

  • Root Information: Name, contact details, and shipping address (the foundation for healthy transactions)
  • Payment Nutrients: Encrypted card details or PayPal information (processed but never stored in our soil)
  • Growth Data: Order history and plant preferences (to help your botanical collection flourish)
  • Environmental Factors: Device information and browsing patterns (like understanding sunlight needs for our Alcea)

2. Cultivation of Your Data

We use your information with the precision of propagating rare Acanthophyllum:

  • To process orders and ship your botanical treasures worldwide
  • To provide personalised care recommendations for your Amsonia or Allium varieties
  • To improve our digital greenhouse (website functionality)
  • To send seasonal cultivation tips (only with your consent)

3. Sharing with Trusted Gardeners

Like dividing perennials with fellow enthusiasts, we only share data when necessary:

  • Payment processors (Visa/MasterCard/PayPal) for transaction completion
  • Shipping partners (Royal Mail, DHL) to deliver your plants
  • Legal authorities when required by UK/EU regulations
  • Never with third-party advertisers or data harvesters

4. Secure Storage Conditions

We protect your data with the same vigilance as our winter-hardy Aconitum:

  • 256-bit SSL encryption (our digital greenhouse protection)
  • PCI-DSS compliant payment processing
  • Regular security audits (like checking plant health)
  • Data retention only as long as legally required or operationally necessary

5. Your Gardening Rights

You maintain control, just as with your own garden:

  • Access: Request a copy of your stored data
  • Pruning: Ask for correction or deletion of information
  • Transplanting: Request data portability
  • Withdraw Consent: Opt-out of communications anytime

Exercise these rights by contacting our Head Gardener at [email protected].

6. Our Use of Digital Pollinators (Cookies)

Like bees in our botanical garden, cookies help our ecosystem function:

  • Essential Cookies: Enable checkout and account functions (like the root system of our website)
  • Performance Cookies: Help us understand browsing patterns to improve your experience
  • Preference Cookies: Remember your language and currency settings

Manage cookies through your browser settings or our cookie consent tool.

7. International Transfers

While we ship plants globally (except certain regions), your data primarily resides in the UK/EU. Any international transfers comply with GDPR requirements.

8. Policy Updates

Like our perennial collections, this policy may grow and evolve. Significant changes will be communicated through our website or email.

Last cultivated: 15th May 2023

Outlet Botanic Yard Store
64 Cole Hill, Worcester, GB WR6F 5LB